WORK WITH ME
I am engaged to empower businesses with innovative design solutions for strategic cultural shifts and impactful
transformation.
The Design Thinking approach I embody drives deep understanding of other perspectives, generate innovative ideas to complex business problems & enable businesses to manage strategic
risk.
Over time, my fashion design career morphed into creating products, services & experiences across a gamut of industries, as I gained deep commercial experience in applying design
thinking principles through decades of corporate leadership experience.
This experience coupled with my PROSCI change management certification enables me to shepherd others through the complexity of innovation & design with ease and focused purpose.
Providing purpose and meaning, working together and having fun along the way, I also love to work on collaborative passion projects. If you’re interested in learning more about me or my work, simply reach out.
EXECUTIVE SERVICES
What I can do to help
Through my specialisation in Growth Strategy, Business Innovation and CX, I use Design Thinking, to create value by setting strategic vision and delivering impactful roadmaps that drive commercial results and scale growth through delivering consistent, best in class CX.
Using data driven and behavioural insights to generate and incubate ideas, I collaboratively find meaningful ways to create purpose and new value, turn ideas into action and produce tangible business results to commercialise and scale.
No matter where your organisation is, on your commercialisation journey to scale, whatever your business problems might be, my professional experience can provide the executive services, guidance and support necessary to produce a highly successful result.
_edited.jpg)
BUSINESS INNOVATION
-
Business Model Innovation
-
Innovation Governance
-
Innovation Horizon Ideation
-
New Growth Opportunities
-
Venture build
-
Innovation leadership coaching using adaptive leadership practices.
-
Mentoring and coaching, to build capability in people and in organisations.
STRATEGY & DESIGN
-
Growth Strategy
-
Customer Experience Strategy
-
Customer Centric IT Strategy
-
Value Proposition Design
-
Design Thinking Specialist
-
Human Centred Design
-
Strategic Service Design
-
Ideation & Facilitation
QUALIFICATIONS
Certifications, Education and Training
.jpg)
EDUCATION
-
Masters in Business Administration
(RMIT University [Candidate])
-
Certified Chair Executive Program
-
Customer Centric IT Strategy (University of Virginia, Darden School of Business)
-
Project Planning and Management
-
University of Virginia (Darden School of Business)
-
Strategic Negotiation (Yale University)
-
PROSCI International Certification
-
ADKAR Model Certification
.jpg)
DESIGN
-
Design Thinking for Business Management (RMIT University)
-
Design Thinking for Innovation (G2 Innovation)
-
IDEO Design Thinking & Human Centered Design
-
IDEO Human Centred Design
-
Storytelling for Influence (IDEO U)
-
Advanced Certificate In Fashion Technology
-
Certificate in Fashion Design
MEMBERSHIPS & AFFILIATIONS
-
Advisory Board Centre Member
-
Leadership Institute of Australia
-
PROSCI Change Management Professionals
-
FinTech Qld member
-
Customer Experience Professionals Association [CXPA]
-
Brisbane Womens' Club